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Escape Quest is Hiring!

We are seeking friendly, enthusiastic people with a passion for gaming at St. John’s premier escape room facility. Candidates must thrive in a fast paced environment, enjoy engaging large groups and demonstrate quick problem-solving skills. If this is totally you, then please see below for all the details, and we look forward to hearing from you!
__________________________________________________
Quest Guide
Starting: As soon as possible
Wage: $15 an hour plus tips
About the Position
The position is Part-time.
Responsibilities
Hosting groups as they enter our escape room facility, narrating room scenarios, explaining game rules, and highlighting safety features
Assisting with game planning and development.
Assessing players’ progress through the game and providing meaningful, useful hints when requested
Providing friendly and motivating customer service
Pre-setting rooms after a group has completed their game, ensuring a fun and safe experience for the next group
Maintaining the facility on a daily basis
Booking customers over the phone and online
Selling boardgames
Working off site during Pop-Up Escape Room experiences and conventions
Be ready, willing and able to work evening and weekend shifts
Assisting in corporate and larger group sales
Other duties as required
Skills and Experience
Excellent communication skills, both verbal and written is an asset
Previous experience in customer service is an asset
Creativity and experience in game development/hosting is an asset
Strong attention to detail and organization skills is an asset
Previous retail experience is an asset.
Familiarity with Google Calendar
Familiarity with cash register operations
Knowledge of the Vend Point of Sales system
A valid driver’s license or reliable transportation
Comfortable using an iPad
Experience navigating social media, including Facebook, Facebook ads, Twitter, and Instagram
Interest in room and puzzle design
Knowledge of boardgames
Interest in graphic/prop/set/tech development and design
How to Apply
Please send your résumé and cover letter to info@escapequest.ca, ATTN: Paul Moores. Subject heading on the email should read Part Time Quest Guide Application. Only emailed or submitted in store résumés and cover letters will be considered. Application deadline is 12pm, Tuesday, June 20th, 2023. Only applicants selected for an interview will be contacted.
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Placentia Plunder Returns for Summer 2022!

NOTE: THIS ROOM IS LOCATED IN PLACENTIA, NL

UPDATE: Placentia Plunder returns again for the Summer 2022! For a limited time only, players can enter the turn of the century St Luke’s church in search of their fortune. Can your team solve a combination of returning puzzles and new ones inspired by the spirit of the season, and ring the church bell before your time is up?

500 years ago, the waters of Placentia Bay were fished by the Basque people. Among them were Domingo and Itziar Ibarra, who earned a small fortune harvesting fish and whale oil from the waters of the North Atlantic before settling on the shores of Placentia permanently.

As the peoples of the area transitioned from Basque to French to English, the Imbarra family fortune swelled in size. Passed down along the female line, it was doubled by the pirate Cici Lapointe, and thereafter became known as the Placentia Plunder. And you could inherit it all.

You have just received an invitation to Placentia from Lark Nelson, the last direct descendent of the Ibarra family line. With no heir, he has invited distant relatives, including you, to earn the right to inherit his vast fortune. You have one hour to explore St Luke’s church and ring the bell in the bell tower to prove yourself worthy of the Placentia Plunder.

Other Info:

We’re launching an new offsite initiative in Placentia, NL!  Presenting Placentia Plunder at St. Luke’s in collaboration with the Placentia Area Historical Society. Placentia Plunder is an Escape room for 4-8 players and will run from July 9-Sept 5.  Games will run from 10:30-7:15pm on Saturdays, Sundays, and Mondays.  The cost will be $30 per person and will require a minimum booking of 3 players.  Games can be booked at Escapequest.ca/rooms/placentia-plunder

St Luke’s is located on Banker’s Road in Placentia, NL.

 

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Covid Policy Updates (July 4)

Hello Questers!

Starting after July 4 we will be making some changes to our Covid policies.

⁃       NL Vaxxpass is no longer required to play.
⁃       Masks are GREATLY APPRECIATED in common areas of the building and when interacting with staff.

-If you are feeling sick please stay home and we’ll help you reschedule for a future date when you are feeling better/ If anything changes in regard to your health status please call or email us within 8 hours of your booking at (709) 221-3742 or info@escapequest.ca to reschedule your booking for a later date to avoid cancellation of your booking and the associated fees.

Of course, every room is thoroughly cleaned and aired out  between every session.  We look forward to seeing you all in 2022!

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Placentia Plunder Returns With A Festive Twist!

NOTE: THIS ROOM IS LOCATED IN PLACENTIA, NL

UPDATE: Placentia Plunder returns with a festive twist! For one week only during the holidays, players can enter the turn of the century St Luke’s church in search of their fortune. Can your team solve a combination of returning puzzles and new ones inspired by the spirit of the season, and ring the church bell before your time is up?

500 years ago, the waters of Placentia Bay were fished by the Basque people. Among them were Domingo and Itziar Ibarra, who earned a small fortune harvesting fish and whale oil from the waters of the North Atlantic before settling on the shores of Placentia permanently.

As the peoples of the area transitioned from Basque to French to English, the Imbarra family fortune swelled in size. Passed down along the female line, it was doubled by the pirate Cici Lapointe, and thereafter became known as the Placentia Plunder. And you could inherit it all.

You have just received an invitation to Placentia from Lark Nelson, the last direct descendent of the Ibarra family line. With no heir, he has invited distant relatives, including you, to earn the right to inherit his vast fortune. You have one hour to explore St Luke’s church and ring the bell in the bell tower to prove yourself worthy of the Placentia Plunder.

 

Other Info:

We’re launching an new offsite initiative in Placentia, NL!  Presenting Placentia Plunder at St. Luke’s in collaboration with the Placentia Area Historical Society. Placentia Plunder is an Escape room for 4-8 players and will run from Dec 27-Dec 31.  Games will run from Noon to 8PM.  The cost will be $30 per person and will require a minimum booking of 3 players.  Games can be booked at Escapequest.ca/rooms/placentia-plunder

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Covid 19 and NLVax Pass Policy update OCT 19, 2021

NL Vaccine Passport Policy

As of October 22nd all attendees 12 and up for Escape Quest’s escape rooms will require proof of double vaccination for Covid 19 as part of the provinces vaccine mandate.* 

Customers will need to present their NLVaxPass and a piece of Photo ID for 19+ or  wth your name and birthday on it to be scanned by one of our employees when you arrive for your bookings (for under 12 and other acceptable combinations of ID please visit: https://www.gov.nl.ca/covid-19/life-during-covid-19/vaccination-record/citizens/).  If you do not present a valid NLVaxPass or acceptable proof of double vaccination you will not be able to participate in one of our Escape Rooms.  For the convenience of travellers to our store from other provinces we will have a wide variety of provincial verification apps on our scanning device so you can still use your QR code but it is also wise to have backup just in case.

Vaccination records are not required to purchase games in our lobby shop but due to limited space in our lobby and retail area, those who have been denied entry to our Escape Rooms will not be permitted to wait there for their group to finish their game.

In the event that a member of your group does not have the required items for entry and the rest of the group cancels based on that you will still be charged the full cancellation fee of $57.50 so it’s very important to communicate this requirement to your group to avoid disappointment. Till November 15 we will offer 2 free passes* *(same value as cancellation fees escapequest.ca/blog for more details) in cases such as these so that you can return when you have the needed documentation to play.  

Your NLVaxPass is available either as a smartphone app or as a printed QR Code. Details on obtaining these at: https://www.gov.nl.ca/covid-19/files/High-Level-Resident-Final.pdf

“Fines for non-compliance start at $500 for individuals and range from $5,000 to $50,000 for businesses, along with potential jail time.” 

https://www.gov.nl.ca/covid-19/life-during-covid-19/vaccination-record/businesses-and-organizations/

Customers must also follow our standard Covid 19 regarding illness as well 

We appreciate your cooperation in this matter,

Thank you,

EQ MGMT

*medical exemptions requires a verifiable QR code. Janssen Vaccine is one dose.

**passes would not be combinable with gift cards, passes and other offers on a future booking. Offer only valid for prepaid bookings.

 

Hello Questers!!

We’ve made a LOT of changes to make our adventures safe for our guests and our staff.

Here are some of the big ones:

-You pay for your booking online or by phone, as you make it.

-You still need to wear a mask while in the lobby, common, and wait areas of our facility. Masks can be removed while playing your room.

-Our new schedule allows us 40 minutes to clean our rooms between sessions.

-Lockers are not available during Alert Level 2, so limit personal belongings that you bring. You can take your phone into the room with you

-IF you are experiencing any Covid 19 related symptoms we ask you to please stay home and we will reschedule you for another time.

A detailed description of our policies is pinned on our Facebook page.

Below is a detailed list of our Covid-19 policy changes.

Bookings and Schedules

The max capacity for any of our rooms is 8 players.

We are changing our booking schedule to having 3 bookings an hour instead of 4.

This reduces the amount of total active games an hour, and reduces potential congestion of people in the building.

This will also result in a 40 minute window between a group finishing a room and the next group starting that same room. This will allow more time for cleaning and resetting the room for the next group.

Combined bookings, where multiple rooms are launched at the same time to accommodate larger groups, parties, etc, will not be possible during Alert Level 2.

We will not be offering birthday parties, and our party room rental is not available.

Bookings will be by appointment only- passerby customers will have to call or visit our website to make a booking. Due to Covid-19 measures customers must now pay in full online as it will reduce our lobby congestion and allow us to get you to your room as soon as possible. If you cancel within 8 hours (via email, phone, message, FB message) of your booking the cancellation fee will be $28.75 and under 4 hours the fee will be $57.50.

Sanitation and PPE

All staff will be required to wear face masks when engaging customers. They will also keep 2 metres distance when possible.

Because we cannot guarantee 2 meters distance at all times in our faculty, all patrons will REQUIRE A MASK.  Masks can be removed while playing the escape room when playing with your close contacts, but are required for all other areas in the facility.

All locks, props, and surfaces are sanitized with an electrostatic sprayer filled with a sanitizing solution or wiped down with a lysol wipe after every game.

All cleaning products we have in store have been verified to be effective agents against the virus based on provincial government recommendations.

We have 10 hand sanitizer stations (60% alcohol) throughout the facility.

Congestion and Traffic Flow 

Guests will be escorted by staff for their entire experience. Staff escort groups from the lobby to designated wait areas, from the wait areas to the escape room, and from the room to the exit after the game.

No more than one group will be in a lobby or wait area at one time.

Guests may leave the game unescorted to use the washroom, but MUST put their mask on before leaving the room.

Lockers are not available to guests during Alert Level 2.

Guests must remain in their rooms after the game is over. A Quest Guide will collect your group and escort you out of the building.

Photos will not be available during Alert Level 2.

Thanks,

Escape Quest Team

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We are Hiring!

We are seeking friendly, enthusiastic people with a passion for gaming at St. John’s premier escape room facility. A full-time position is available. Candidates must thrive in a fast paced environment, enjoy engaging large groups and demonstrate quick problem-solving skills. This position is funded through a Canada Summer Jobs grant and applicants must be under 30 and be a permanent resident of Canada in order to qualify. If this is totally you, then please see below for all the details, and we look forward to hearing from you!
__________________________________________________
Quest Guide
Starting: September 2021
Wage: Variable based on Experience
About the Position
The position is Full-time.
Responsibilities
Hosting groups as they enter our escape room facility, narrating room scenarios, explaining game rules, and highlighting safety features
Assisting with game planning and development.
Assessing players’ progress through the game and providing meaningful, useful hints when requested
Providing friendly and motivating customer service
Pre-setting and sanitizing rooms after a group has completed their game, ensuring a fun and safe experience for the next group
Maintaining the facility on a daily basis
Booking customers over the phone and online
Selling boardgames
Working off site during Pop-Up Escape Room experiences and conventions
Be ready, willing and able to work evening and weekend shifts
Assisting in corporate and larger group sales
Other duties as required
Skills and Experience
Excellent communication skills, both verbal and written is an asset
Previous experience in customer service is an asset
Creativity and experience in game development/hosting is an asset
Strong attention to detail and organization skills is an asset
Previous retail experience is an asset.
Familiarity with Google Calendar
Familiarity with cash register operations
Knowledge of the Vend Point of Sales system
A valid driver’s license or reliable transportation
Comfortable using an iPad
Experience navigating social media, including Facebook, Facebook ads, Twitter, and Instagram
Interest in room and puzzle design
Interest in graphic/prop/set/tech development and design
How to Apply
Please send your résumé and cover letter to info@escapequest.ca, ATTN: Mark Denine. Subject heading on the email should read Full Time Quest Guide Application. Only emailed or submitted in store résumés and cover letters will be considered. Application deadline is 12pm, Monday, September 13, 2021. Only applicants selected for an interview will be contacted.
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Covid Policy Updates: August 10

Updated COVID 19 POLICIES

Hello Questers!! We’re back!

After lots of preparation, we’re finally ready to welcome groups back into our escape rooms!

We’ve made a LOT of changes to make our adventures safe for our guests and our staff.

Here are some of the big ones:

-You pay for your booking online or by phone, as you make it.

-You still need to wear a mask while in the lobby, common, and wait areas of our facility. Masks can be removed while playing your room.

-Our new schedule allows us 40 minutes to clean our rooms between sessions.

-Lockers are not available during Alert Level 2, so limit personal belongings that you bring. You can take your phone into the room with you.

A detailed description of our policies is pinned on our Facebook page.

Below is a detailed list of our Covid-19 policy changes.

Bookings and Schedules

The max capacity for any of our rooms is 8 players.

We are changing our booking schedule to having 3 bookings an hour instead of 4.

This reduces the amount of total active games an hour, and reduces potential congestion of people in the building.

This will also result in a 40 minute window between a group finishing a room and the next group starting that same room. This will allow more time for cleaning and resetting the room for the next group.

Combined bookings, where multiple rooms are launched at the same time to accommodate larger groups, parties, etc, will not be possible during Alert Level 2.

We will not be offering birthday parties, and our party room rental is not available.

Bookings will be by appointment only- passerby customers will have to call or visit our website to make a booking and enter the building.

Due to Covid-19 measures customers must now pay in full online as it will reduce our lobby congestion and allow us to get you to your room as soon as possible. If you cancel within 8 hours (via email, phone, message, FB message) of your booking the cancellation fee will be $28.75 and under 4 hours the fee will be $57.50.

Sanitation and PPE

All staff will be required to wear face masks when engaging customers. They will also keep 2 metres distance when possible.

Because we cannot guarantee 2 meters distance at all times in our faculty, all patrons will REQUIRE A MASK.  Masks can be removed while playing the escape room when playing with your close contacts, but are required for all other areas in the facility.

All locks, props, and surfaces are sanitized with an electrostatic sprayer filled with a sanitizing solution or wiped down with a lysol wipe after every game.

All cleaning products we have in store have been verified to be effective agents against the virus based on provincial government recommendations.

We have 10 hand sanitizer stations (60% alcohol) throughout the facility.

Congestion and Traffic Flow 

Guests will be escorted by staff for their entire experience. Staff escort groups from the lobby to designated wait areas, from the wait areas to the escape room, and from the room to the exit after the game.

No more than one group will be in a lobby or wait area at one time.

Guests may leave the game unescorted to use the washroom, but MUST put their mask on before leaving the room.

Lockers are not available to guests during Alert Level 2.

Guests must remain in their rooms after the game is over. A Quest Guide will collect your group and escort you out of the building.

Photos will not be available during Alert Level 2.

Thanks,

Escape Quest Team

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New Offsite Escape Room in Placentia!

Hello Questers!

We’re launching an new offsite initiative in Placentia, NL!  Presenting Placentia Plunder at St. Luke’s in collaboration with the Placentia Area Historical Society. Placentia Plunder is an Escape room for 4-8 players and will run from July 9 to September 19.  Games will run on weekdays (closed Wednesdays) from 4:30-9:30 and weekends from 11:30-11 through July and then in August and September weekdays (closed Tuesdays and Wednesdays) will be 12:30-10 and 12:30-11 on weekends.  The cost will be $30 per person and will require a minimum booking of 4 players.  Games can be booked at Escapequest.ca/rooms/placentia-plunder

Placentia Plunder

500 years ago, the waters of Placentia Bay were fished by the Basque people. Among them were Domingo and Itziar Ibarra, who earned  a small fortune harvesting fish and whale oil from the waters of the North Atlantic before settling on the shores of Placentia permanently.

As the peoples of the area transitioned from Basque to French to English, the Imbarra family fortune swelled in size. Passed down along the female line, it was doubled by the pirate Cici Lapointe, and thereafter became known as the Placentia Plunder.  And you could inherit it all.

You have just received an invitation to Placentia from Lark Nelson, the last direct descendent of the Ibarra family line. With no heir, he has invited distant relatives, including you, to earn the right to inherit his vast fortune.  You have one hour to explore St Luke’s church and ring the bell in the bell tower to prove yourself worthy of the Placentia Plunder.

St Luke’s is located on Banker’s Road in Placentia, NL.

 

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We’re back! Reopening March 28!

COVID 19 POLICIES

Escape with your extended bubble!

Hello Questers!! We’re back!

After lots of preparation, we’re finally ready to welcome groups from extended bubbles back into our escape rooms!

We’ve made a LOT of changes to make our adventures safe for our guests and our staff.

Here are some of the big ones:

-You can only play with people in your Steady Twenty.

-You pay for your booking online or by phone, as you make it.

-You need to wear a mask while in the lobby and wait areas. Masks can be removed while playing your room with people in your Steady Twenty .

-Our new schedule allows us 40 minutes to clean our rooms between sessions.

-Lockers are not available during Alert Level 2, so limit personal belongings that you bring. You can take your phone into the room with you.

A detailed description of our policies is pinned on our Facebook page.

Below is a detailed list of our Covid-19 policy changes.

Bookings and Schedules

Players can only book with members of their Steady Twenty.

The max capacity for any of our rooms is 8 players.

We are changing our booking schedule to having 3 bookings an hour instead of 4.

This reduces the amount of total active games an hour, and reduces potential congestion of people in the building.

This will also result in a 40 minute window between a group finishing a room and the next group starting that same room. This will allow more time for cleaning and resetting the room for the next group.

Combined bookings, where multiple rooms are launched at the same time to accommodate larger groups, parties, etc, will not be possible during Alert Level 2.

We will not be offering birthday parties, and our party room rental is not available.

Bookings will be by appointment only- passerby customers will have to call or visit our website to make a booking and enter the building.

Due to Covid-19 measures customers must now pay in full online as it will reduce our lobby congestion and allow us to get you to your room as soon as possible. If you cancel within 8 hours (via email, phone, message, FB message) of your booking the cancellation fee will be $28.75 and under 4 hours the fee will be $57.50.

Sanitation and PPE

All staff will be required to wear face masks when engaging customers. They will also keep 2 metres distance when possible.

Because we cannot guarantee 2 meters distance at all times in our faculty, all patrons will require a mask.  Masks can be removed while playing the escape room when playing with your close contacts, but are required for all other areas in the facility.

All locks, props, and surfaces are sanitized with an electrostatic sprayer filled with a sanitizing solution or wiped down with a lysol wipe after every game.

All cleaning products we have in store have been verified to be effective agents against the virus based on provincial government recommendations.

We have 10 hand sanitizer stations (60% alcohol) throughout the facility.

Congestion and Traffic Flow 

Guests can not enter the facility until our staff have called to say the room is ready.

Guests will be escorted by staff for their entire experience. Staff escort groups from the lobby to designated wait areas, from the wait areas to the escape room, and from the room to the exit after the game.

No more than one group will be in a lobby or wait area at one time.

Guests may leave the game unescorted to use the washroom, but must put their mask on before leaving the room.

Lockers are not available to guests during Alert Level 2.

When entering a room to give a hint, staff will have an outlined area just inside the room from which to offer the hint.  Players will remain outside this area to ensure safe social distancing during hints.

Guests must remain in their rooms after the game is over. A Quest Guide will collect your group and escort you out of the building.

Photos will not be available during Alert Level 2.

Thanks,

Escape Quest Team